Clinic Etiquette

Everything possible has been carried out to make the treatment room a haven of relaxation. In order to have the best possible experience with Nataliya, please remember the following.

Arriving at the treatment room:
Please arrive on time for your appointment. However, as the clinic is small (although perfectly formed) please do not arrive early, as there is no waiting room. It is strongly advised not to bring friends or children with you to an appointment.

Lateness:
Please do not arrive late for your appointment as your treatment time will then have to be shortened - something neither of us wants.

Cancellations:
IMPORTANT! If you wish to cancel an appointment please give Nataliya 24 hours notice, so that your appointment time can be offered to another client on the cancellation list.

What to wear:
Please try not to wear jewellery as this can obstruct the fluent application of skin care products, and generally distract you and Nataliya from the relaxation element of the treatment.

Mobile phones:
Please switch off your mobile phone when you are in the treatment room to fully enjoy the moment.

Guide for facials:
To get the most from your facial, it is best for you to take this time to totally relax your mind and body and therefore we suggest it is beneficial for you to refrain from talking during your treatment. This will also help your facial muscles to fully relax during your facial and will enable your therapist to focus on giving you the very best treatment.

Before your facial commences, please remove any jewellery and please advise your therapist if you wear hair extensions. It is not necessary to wash your hair before your treatment, unless desired.